Calibray Business Solutions Pvt Ltd. believes in helping its customers as much as possible and has therefore a considerate cancellation policy. We, as a merchant, provide a service that comes in the form of services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.
1. Calibray Business Solutions Pvt Ltd. undertakes all projects under the preview of Milestones that dictate the direction / roadmap followed by the project.
2. All e-commerce projects are carried out and accepted upon a complete analysis and creation of a complete e-commerce project document, to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute.
3. Since Calibray Business Solutions Pvt Ltd. and the Clientele realize that there is work involved in achieving certain milestone, a refund would not be possible for the work already completed.
4. Calibray Business Solutions Pvt Ltd. makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date.
5. Calibray Business Solutions Pvt Ltd. also respects a decision made by a client to work with a different provider within 24 hours of the project initiation. In such a scenario Calibray Business Solutions Pvt Ltd. would refund the amount for the project that has been paid to start the work on prorate basis.
6. No cancellations are entertained for those Services that the Calibray Business Solutions Pvt Ltd. marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.
Cancellation Policy
All cancellation requests must be submitted to Office of Calibray Business Solutions Pvt Ltd.. You may submit your ` by e-mail. Your request will not be considered valid unless and until you receive confirmation from our Project Management Office.
1. We take minimum 2 weeks to process the cancellation request.
2. Cancellation of project is based on service level agreement, as agreed with you while starting the project.
3. In event of cancellation of project mutually decided between you & Calibray Business Solutions Pvt Ltd., you must pay for efforts invested in project up to date of cancellation.
Shipping Policy
Office of Calibray Business Solutions Pvt Ltd. provides services so shipping policy does not apply